How to Connect Zendesk with AI Growth Advisor 

Integrating Zendesk with AI Growth Advisor lets you efficiently manage customer interactions, streamline support ticket processing, and automate customer service workflows.

Step 1: Log in to AI Growth Advisor 

Log in to your AI Growth Advisor account.

Step 2: Navigate to Apps

In the left-hand menu, under Integrations, click on Apps.

Step 3: Start Integration

On the Available Apps page, use the search bar or scroll to find Zendesk. Click the plus (+) icon next to Zendesk to begin the connection process.

Step 4: Connect Zendesk

Follow the on-screen prompts. You’ll be asked to provide the following information:

• API Token

• Account URL

• Agent Email

How to find these details:

API Token:

• Log in to your Zendesk account.

• Click on the Admin Center (represented by a gear icon).

• Go to Apps and Integrations > Zendesk API.

• Click Add API Token, name your token, then click Create.

• Copy the generated API Token.

Account URL:

• This is the web address of your Zendesk account, for example, https://{YourAccountName}. .zendesk.com

• You’ll find it in your browser’s address bar when logged in.

Agent Email:

• Use the email address you use to log in to Zendesk.

Enter these details in the appropriate fields and click Connect.

Success

Your Zendesk account is now connected to AI Growth Advisor. You can automate support tasks, sync ticket data, and optimize customer service operations.